When to Use Volunteer Labor Resources? An Organizational Analysis for Nonprofit Management

Volunteer labor is commonly used to produce many goods and services in our economy. Many studies examine the supply of volunteer labor and determine why and how individuals give their time without remuneration (Freeman, 1997; Menchik, & Weisbrod, 1987; Smith, 1994; Vaillancourt & Payette, 1986). Fewer studies examine the demand for and the use of volunteer labor by organizations that receive it (Emanuele, 1996; Handy & Srinivasan, 2005). However, not surprisingly there exists a strong demand for volunteer labor; given it’s relatively low cost and individuals willing to supply unpaid labor. For example, 93% of volunteers are engaged by 161,000 nonprofit organizations (NPOs) in Canada (Statistics Canada, 2004 b). In the United States, a national study found 80% of charities use volunteers (Hager, 2004).