Kaul, MayaVanGronigen, Bryan ASimon, Nicole SLeading in Crisis2023-05-222023-05-222020-11-092020-11-09https://repository.upenn.edu/handle/20.500.14332/8339Principals formulated their responses to the pandemic in terms of a hierarchy of needs: they understood that their students and staff had to feel physically and psychologically safe before they would be successful in the classroom. This is one of a series of briefs that focused on a ‘critical incident’ surrounding school closure and offers pragmatic suggestions to educational leaders as they continue to grapple with the disruptions of the pandemic.EducationCalm during crisis: school principal approaches to crisis management during the COVID-19 pandemicBrief