Dan RothDeutsch, Daniel2023-05-222001-01-012022-10-052022-01-012022-10-05https://repository.upenn.edu/handle/20.500.14332/32097The ability to effectively evaluate a learned model is a critical component of machine learning research; without it, progress on tasks cannot be measured and is thus impossible. In the natural language processing task of text summarization, evaluation is incredibly difficult: the notion of the "perfect" summary content is ill-defined, but even if it could be defined, that content can be expressed in many different ways, making it difficult to identify in a summary. The evaluation metrics that researchers propose for text summarization must overcome these challenges in some way. In this thesis, I identify problems with the existing methodologies for evaluating summaries as well as meta-evaluating the quality of an evaluation metric and propose solutions for improving them. I demonstrate that commonly used evaluation metrics fail to properly evaluate the information content of summaries and propose an evaluation metric based on question-answering to address the shortcomings of existing metrics. Then, I argue that the class of metrics which attempt to evaluate the quality of a summary's content without the aid of a human-written reference is inherently biased and limited in its ability to evaluate summaries. Finally, I identify that the methodology for quantifying how well an automatic metric agrees with human judgments of summary quality fails to provide a complete understanding of a metric's performance. To that end, I propose new statistical analysis tools to address the limitations of the standard meta-evaluation procedure and provide a new protocol for meta-evaluating metrics that better evaluates metrics in realistic use cases.199 p.application/pdfDaniel Deutschevaluationevaluation metricsquestion-answeringsummarizationArtificial Intelligence and RoboticsDissertation/Thesis